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Privacy Policy

GEMRARE LUXURY STUDIO LTD. (hereinafter referred to as "GEMRARE") prioritizes the protection of personal information as a fundamental responsibility. We have established the following "Privacy Policy" to manage and operate our website securely, ensuring that customers can confidently use our services.

Scope of Application for the Handling of Personal Information

The handling of personal information applies when customers use our website to purchase products, inquire about services, subscribe to newsletters, or access other features. All personal information collected through our website will be managed by this Privacy Policy.

Purpose of Using Personal Information

Our studio may use the personal information and order details (including purchase history) collected from customers for the following purposes. We will not use personal information for any other purpose without the customer's consent.

  1. To introduce GEMRARE products and services.

  2. To manage membership registrations and customer accounts.

  3. To respond to customer inquiries.

  4. To request feedback and opinions on our services.

  5. To use for purposes individually agreed upon by customers after separate communication.

  6. To create statistical data categorized by customer attributes (e.g., age, region).

  7. To provide personalized information and services based on customer preferences.

Security Management of Personal Information

We implement strict security measures to ensure the accuracy and protection of personal information. This includes:

  • Access control to prevent unauthorized access.

  • Data encryption and protection against leakage, loss, or alteration.

  • Incident response procedures to promptly address and prevent future occurrences.

Entrusting Personal Information

We may entrust third-party companies with specific tasks (e.g., shipping, payment processing) to fulfill service operations. In such cases, we will ensure proper supervision and management of entrusted companies to protect customer information.

Disclosure of Personal Information to Third Parties

We will not disclose personal information to third parties without the customer’s consent, except in the following cases:

  1. When the customer has given prior consent.

  2. When required by law or government authorities.

  3. When disclosed to business partners for service operations (limited to the necessary scope with contractual data protection obligations).

Regarding Cookies

Cookies are used to enhance the website experience by remembering customer preferences and facilitating shopping features.

  • Cookies do not contain personally identifiable information.

  • Rejecting cookies may limit some website functions (e.g., shopping cart usage).

  • Cookies help us improve site usability by tracking access logs and reducing the need to re-enter information.

Internet Privacy Considerations

  1. Customer responsibility: Information voluntarily shared on public platforms (e.g., forums) may be accessed by third parties. Customers should exercise caution when sharing personal data online.

  2. Third-party websites: Our website may link to third-party sites with independent privacy policies. We are not responsible for their practices.

Changes and Notifications Regarding Privacy Policy

We may update this Privacy Policy without prior notice due to legal amendments or business needs. Our website will always post the latest version, so we encourage customers to review it regularly.

Contact Information Regarding Privacy Policy

For inquiries regarding personal information management, correction, or deletion, please contact us at:

GEMRARE LUXURY STUDIO LTD.
Unit 115, 6386 No. 3 Rd, Richmond, BC V6Y 2B3, Canada
✉️ info@gemrarelux.com