To receive a free quotation, simply send us photos of your item via Wechat or WhatsApp. After reviewing your submission, you can either visit our store in person or ship the item directly to us. Once our expert appraisers authenticate your item, you will have the option to choose between a buy-out or consignment arrangement.

If you select the buy-out option, we will promptly transfer the agreed-upon amount to your designated account.

If you prefer consignment, we will list your item and notify you as soon as it is sold. Upon sale, the agreed amount will be transferred to you without delay. Our process is designed to be transparent, efficient, and tailored to your preferences.

The entire process from quotation and shipping to final authentication is completely free of charge. For our overseas customers, we provide a complimentary shipping label to ensure a seamless and cost-free experience when sending your item to us.

Absolutely! At Gemrare, we recognize that every Hermès bag, whether brand new or pre-loved, carries its own unique story and inherent value. Our mission is to honor that legacy while ensuring you achieve the maximum return on your investment. With our expertise and dedication, we strive to deliver exceptional value and a seamless experience for every customer.

A buy-out offers the convenience of selling your Hermès bag immediately, with the agreed-upon amount transferred to you promptly upon completion.

Alternatively, our consignment option allows you to entrust your cherished Hermès piece to us without incurring any consignment fees or additional charges. We will carefully showcase your item to our global clientele and notify you as soon as it is sold. Once the sale is finalized, the proceeds will be transferred to you without delay.

Both options are designed to provide flexibility, transparency, and a hassle-free experience tailored to your needs.

Upon reaching an agreement on the buy-out amount, we will initiate the bank transfer immediately. For our overseas customers, the transfer may take 1 to 5 working days, depending on the destination country and the policies of the designated bank. Rest assured, we prioritize a swift and secure transaction process to ensure your satisfaction.

No, at Gemrare, we offer free consignment services with no commissions or hidden fees. The amount agreed upon during the consignment process, as outlined in the signed agreement, is the exact amount you will receive upon the sale of your item. Our commitment is to provide a transparent, fair, and hassle-free experience for all our clients

At Gemrare, we are dedicated to delivering the most professional and convenient service to our valued community. To ensure a seamless experience, we provide you with a complimentary shipping label, allowing you to send your Hermès bag through trusted courier services such as FedEx or DHL. This guarantees secure and reliable delivery at no cost to you. Your satisfaction and peace of mind are our top priorities.

Yes, you are welcome to visit our store and sell your Hermès in person. However, to ensure a smooth and efficient experience, we highly recommend obtaining an online quotation and scheduling an appointment in advance. This helps minimize waiting time and allows us to provide you with the best possible service.

Gemrare offers a flexible trade-in service designed to meet your needs. After completing a buy-out or consignment, you only need to pay the difference between the trade-in value of your item and the purchase price of the new item. Should the trade-in value exceed the cost of the new item, you will receive either a in-store credit or are fund, depending on your preference. Our goal is to provide a seamless and convenient experience, ensuring you get the most value from your trade-in.

We understand the critical importance of authenticity to our customers. As Canada’s leading Hermès reseller, we are dedicated to guaranteeing the authenticity of every item that passes through our hands. Our team of expert appraisers, with decades of experience in luxury goods, meticulously examines each piece using a multi-point authentication process. This rigorous approach ensures that every item meets the highest standards of quality and legitimacy, providing you with complete confidence in your purchase or sale.

Our evaluation process includes a comprehensive assessmentof each product's condition. Once our expert appraiser examines the item in detail, there may be slight adjustments to the final quotation if the actual product differs from the description provided during the initial assessment. This ensures that the valuation is accurate, fair, and reflective of the item's true condition. Transparency and precision are at the core of our process, guaranteeing a trustworthy experience for every customer.

To ensure the utmost care and protection of all consigned items, we take detailed photographs to thoroughly document their condition. Additionally, we require customers to wear gloves when handling any items to maintain their pristine state. In the rare and unlikely event that a consigned item is damaged or lost,Gemrare will provide full compensationbased on the agreed-upon consignment amount as outlined in the signed agreement. Your trust and peace of mind are our top priorities.

Feel free to contact our sales associates or online customer service team with any questions regarding selling or consigning your items. We are here to assist you every step of the way. Your satisfaction and clarity are our priorities, and we are committed to providing you with a seamless and transparent experience.